Privacy Policy

Last Updated: 08/10/2025

Fortify Technology Solutions, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”).

This Policy explains how we collect, use, disclose, and protect your information when you visit our website https://fortifyit.biz, interact with us, or use our services — including when you subscribe to or receive SMS/text messages from us.

By using our website or providing personal information, you agree to this Policy. If you do not agree, please do not use our site or services.

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1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

• Name, email address, phone number, company name, and job title.
• Billing and payment information for purchased products or services.
• Information submitted through contact forms, chat, or service requests.
• SMS Information: If you opt in to receive text messages, we collect your mobile phone number, carrier information, and any messages you send to or receive from us.

b. Information Collected Automatically

• IP address, browser type, device identifiers, referring URLs, and website usage data.
• Cookies, web beacons, and similar technologies (see Section 7).

c. Information from Third Parties

• We may receive information from affiliates, partners, or analytics providers in accordance with their privacy policies.

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2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our products and services.
• Respond to inquiries and support requests.
• Process billing, payments, and account management.
• Communicate important service-related updates, including account notices and system alerts.
• For SMS communications: Send service-related text messages such as support updates, maintenance notifications, verification codes, and incident alerts.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with applicable laws and enforce our Terms and Conditions.

We do not use your information to send marketing or promotional content.

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3. SMS Privacy and Messaging Disclosure

a. Consent

You may voluntarily opt in to receive SMS/text messages from Fortify Technology Solutions related to your IT services, such as ticket updates, maintenance notifications, and account alerts. Consent is optional and not required as a condition of purchasing or receiving services.
You can provide consent verbally by confirming during onboarding, support calls or in-person meetings with our technicians or accounts managers.

b. Data Collected

We collect your mobile number, carrier, message content, and delivery details solely to deliver and manage SMS communications and ensure compliance with applicable laws.

c. Data Usage

Your SMS data is used only to send and manage messages, verify opt-ins and opt-outs, and maintain compliance with telecommunications regulations.

d. Opt-Out

You may opt out at any time by replying STOP to any message. You will receive a confirmation message, and your number will be removed from our SMS contact list. You may also contact us directly to opt out.

e. Help & Support

For assistance, reply HELP to any message or contact us at Tickets@Fortifyit.biz.

f. Third-Party Sharing

We do not sell, rent, or share SMS opt-in data or mobile numbers with third parties or affiliates for marketing or promotional purposes.
SMS data may only be shared with trusted vendors or carriers who assist in message delivery and are contractually bound to maintain confidentiality and compliance.

g. Data Retention

SMS logs are retained only as long as necessary for operational, legal, or compliance purposes and are then securely deleted or anonymized.

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4. Disclosure of Information

We may share information with:

• Service Providers assisting with hosting, billing, analytics, or email/SMS delivery.
• Business Partners in limited cases where collaboration is required to deliver services (only with your consent).
• Law Enforcement or Regulators as required by law or to protect rights, property, or safety.
• Corporate Transfers if Fortify Technology Solutions is involved in a merger, acquisition, or sale of assets.

Mobile/SMS Data Disclosure:
No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All sharing categories exclude text messaging originator opt-in data and consent; this information is never sold, shared, or rented.

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5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Security

We use administrative, technical, and physical safeguards to protect your data. However, no method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize repeat visitors and improve user experience.
• Analyze website usage and traffic trends.
• Personalize content and support functionality.

You can disable cookies in your browser settings; some features may not function properly if disabled.

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8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving non-essential communications.
• Limit certain uses of your data under applicable privacy laws.

To exercise these rights, contact us at Privacy@Fortifyit.biz.

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9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors.

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10. Changes to This Policy

We may update this Policy periodically. The “Last Updated” date above reflects the latest version. Continued use of our website or services after updates constitutes acceptance of those changes.

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11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Fortify Technology Solutions, Inc.
1720 Mars Hill Rd.
Suite 8 - 251
Acworth, GA 30101
📞 Phone: (404) 585 - 1015
✉️ Email: Privacy@Fortifyit.biz
🌐 Website: https://fortifyit.biz